Dynamic Learning Online

Dynamic Learning Online, Inc.
Terms and Conditions
August 2011

Copyright

Copyright 2011 by Dynamic Learning Online, Inc. All Rights Reserved.

The information contained in a course may not be reproduced in whole or in part, by any means, without permission. For information, address: Dynamic Learning Online, Inc. 314 Shore Dr. E. Oldsmar, Florida 34677-3916

Disclaimers

"Courses are designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold or distributed with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought."

From the Declaration of Principles jointly adopted by the American Bar Association and a Committee of Publishers and Associations.

It is the objective of Dynamic Learning Online, Inc. to be a forum for free expression and interchange of ideas. The opinions and positions expressed by the contributors to this work are their own and not necessarily those of either the ownership, editors or Dynamic Learning Online, Inc.

It is expected that the procedures and practices described in the courses will be used only by qualified practitioners in accordance with professional standards and in compliance with applicable practice statues. Every effort has been made to assure that the information presented is accurate and consistent with generally accepted practices. However, the authors, editor, and publisher cannot accept responsibility for errors or omissions, or for the consequences of incorrect application of information by individuals or rehabilitation professionals. No warranty, express or implied, is made regarding the contents of this text.

Privacy and Security of Learner Records

All learner information is retained strictly within the data collection areas on our server, and is not available to the general public. Access is password protected. The System Administrator of Dynamic and our Application Provider for our e-learning platform, MOODLE hosted at Remote Learner are the only individuals who have access. They have access to manage the technology issues that may arise. The Server used by Remote Learner, has multiple protection devices to prevent non-authorized personnel entering the system. Any information submitted through Dynamic website will not be made available to third parties without prior consent.

Retention and Release of Permanent Records

It is Dynamic’s intention to protect the permanent records of the Learners. The data collection aspect of our courseware maintains the records indefinitely, unless removed by the authorized system administrator. We will maintain records for at least a seven (7) year period.

An Official record of a learner can be obtained by submittal of a written request by the learner to the CE Administrator or the System Administrator. The request must identify the learner by name, address, telephone number, professional license number or social security number as proof of the authenticity of the learner. The request must be signed in original signature and dated.

Records will be sent to the requesting learner via United States mail.

Policy for Activity Cancellation and Complaint Resolution

Dynamic’s policies regarding course cancellations and complaint resolution are slightly different for distance learning. Once our courses are available on the site, they are not cancelled. When a student registers for a course, the payment is submitted via our secured e-commerce shopping cart. The student gets immediate access to their newly registered course.

Our registration process offers within our shopping cart; course description, goals, learner outcomes, teaching methods that clearly outlines information necessary to make inform decision on the course to purchase. In addition course accreditations are available prior to ordering, therefore the student has ample opportunity to make the right choice.

If they have made an error and registered for the wrong course, we can transfer the student to another course of equal value, within ten (10) days of purchase, as long as there is no evidence of course log on.

If the course material is not as expected, the student may contact us within five (5) days to resolve the issue on a case by case basis.

Policy for Disclosure of Proprietary Interest

Any program offered by Dynamic Learning Online is submitted by authors with no proprietary interest in the products that they may mention. If any relationship exists, Dynamic will provide notification to the learner if there is any interest in any product, instrument, device, service or material discussed in the activity and the source of compensation related to the presentation by any of its instructors.

Disclosure of any proprietary interest of the instructor will be posted within the course description within the LMS that is available to the learner prior to purchasing the online program. Notification will be clearly posted on any brochure sent to learners promoting a live program or announced by the instructor.

Dynamic Learning Online, Inc. is a privately held corporation that receives NO external funding of any type other than from sales of continuing education courses made available to the public.