DESCRIPTION
9 Contact Hours
Staff attitudes and communication techniques directly affect resident care and the living and working environment of the long-term care community.
This Introductory course offers the foundations of effective communication and attitudes required, as well as suggestions and strategies for all staff working with residents.
COURSE GOAL
This interactive introductory level course is designed for all para and professional levels of staff who work in the Long Term Care setting. Participants will recognize the importance of effective communication skills and stellar attitudes in the delivery of health care services within this environment.
OBJECTIVES
Upon completion of this course, participants will be able to :
ACCREDITATIONS
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .9 CEUs, Introductory Level, Domain of OT: Areas of Occupation, Performance Skills, Contexts. The assignment of AOTA CEU’s does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .9 CEUs
NBCOT 11.25 PDU
State of Illinois Physical Therapy Continuing Education Sponsor License No: 216.000127
Dynamic Learning Online is approved by New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants
Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.
This course is also approved by the:
Author and Instructor
Richelle N. Cunninghis, EdM, OTR/L has over 30 years experience as an occupational therapist and activities consultant, practitioner, trainer, and developer of program materials for use with older populations. She was one of the original trainers selected by AOTA for the Role of Occupational Therapy with the Elderly (ROTE) program, and is a former adjunct assistant professor at Temple University’s School of Allied Health Sciences in Philadelphia.
Ms. Cunninghis has contributed to several occupational therapy texts, is the author of several publications, and has conducted seminars throughout the United States and Canada. She is currently the executive director of Geriatric Educational Consultants in Holmes Beach, Florida.
Teaching MethodS
Teaching methods include: Course content delivered in a text format, activities, supporting materials such as PowerPoint slides and pictures, as well as email to class and instructor. The Midterm and Final Exams must meet a passing score of 80%.
3 Contact Hour Course
Successful networking is not an accident; it is a carefully constructed and executed plan based on what you want to offer and what you want to receive. Being strategic involves envisioning the future and taking the necessary steps to create the vision. While it is tempting to jump right into action, it is essential to first understand where you are now and where you want to go. By understanding your purpose for each networking encounter, you are more likely to be in the right place at the right time and get more out of the interaction.
This information-packed introductory level course is presented by The Flourishing Company, LLC, a professional development firm dedicated to changing the way you experience work. It provides essential tips and strategies to assist the therapist, manager and clinic owner in better networking for business success. It provides necessary skills and tips for you to establish and implement a successful networking plan. In short, you will learn practical solutions to embrace networking rather than fear it.
Topics include: designing a networking strategy (where and when to network), 5 tactical skills (what to do when you get there), and putting the strategy into action. We will cover how to turn networking nightmares, like being stuck in a dead-end conversation or not knowing what to say, into success stories. Participants who faithfully practice the lessons will be able to exit a conversation gracefully, start a conversation confidently, get what you want from others, and much more.
What do you want to be different from your networking efforts? What is the best investment of your time? Where should you start? This course will help you answer these questions, as well as identifying the specific steps you need to take to make it happen.
Participants will learn the keys to successful networking and practice opening doors to generate referrals. In the process, you will also learn to enjoy networking rather than fear it.
Upon completion of this course, the Learner will be able to:
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .3 CEU, Introductory Level, Professional Issues: Administration & Management. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .3 CEU
NBCOT 3.75 PDU (course includes assessment component)
Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCU does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.
Authors and Instructors
Heather Bradley, ACC, ORSCC, CPCC specializes in human resource integration for organizations and draws upon 15+ years of experience as a senior human resources executive. She served as Vice President, Human Resources of a Fortune 500 manufacturing firm and has supported leadership teams in an array of human resources disciplines. Her expertise allows her clients, both individually and in groups, to develop the skills to achieve repeatable business successes. Heather graduated from York University and earned a BA in Psychology. She is also certified by The Coaches Training Institute (CTI) as a Certified Professional Co-Active Coach (CPCC) and a graduate of the CTI Relationship Systems Coaching Program. She is a member of the International Coach Federation and the National Women's Business Center.
Miriam Bamberger Grogan, PCC, ORSCC, CPCC has more than 15 years experience working with companies of all sizes, from sole practitioners to Fortune 500 companies. She has worked in a variety of industries including banking, publishing, association and physical rehabilitation, both with for-profit and non-profit organizations. Miriam holds a Bachelor of Business Administration in Finance, magna cum laude, from The George Washington University and is certified by The Coaches Training Institute as a Certified Professional Co-Active Coach (CPCC). She is a member of the International Coach Federation and the National Women's Business Center. by the Greater Washington Society of Association Executives (GWSAE).
Teaching Methods include: Course content is delivered in a text format with case examples, pictures and graphics, references, resources and web links provided. You also have the opportunity for email interaction with the course instructor and fellow course participants. Throughout the course, you will be asked to complete several engaging assignments designed to help you practice each skill introduced throughout the course. At the conclusion of the course, there is a Final Exam which requires a minimum passing score of 80%.
This course, Successful Networking, is the first part of a 3-part series entitled I Hate to Sell designed to help you grow your practice. The entire series is presented in 3 parts, with each section building upon information learned in previous sections. Part 1 lays the foundation for making contacts through networking and will allow you to continue to Part 2, Fundamental Business Development Skills: Converting Prospects to Clients. We strongly advise you to take these courses in the order presented, but it is not required.
6 Hour course
This interactive course was designed for therapists who understand that active business development is critical to clinic survival. Whether new or long-time practice owners, participants will learn the secrets to generating business and referrals.
This information-packed introductory level course is presented by The Flourishing Company, LLC, a professional development firm dedicated to changing the way you experience work. The course provides essential tips and strategies to assist the clinic owner in business development for career success. We share the necessary skills and tips for you to establish and implement a successful business development plan. In short, you will learn practical solutions to embrace selling rather than fear it.
Topics include:
We will cover how to turn business development nightmares, like “closing the sale”, into success stories. Participants who faithfully practice the lessons will be able to qualify a prospect, handle objections, ask for the business and much more.
Participants will learn fundamental business development skills and practice using them to generate new business.
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .6 CEU, Introductory Level, Professional Issues: Administration & Management. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .6 CEU
NBCOT 7.5 PDU (course includes assessment component)
Teaching Methods
Teaching Methods include: Course content is delivered in a text format with case examples, pictures and graphics, references, resources and web links provided. You also have the opportunity for email interaction with the course instructor and fellow course participants. Throughout the course, you will be asked to complete several engaging assignments designed to help you practice each skill introduced throughout the course. At the conclusion of the course, there is a Final Exam that requires a minimum passing score of 80%.
This course, Fundamental Business Development Skills: Converting Prospects to Clients, is the second part of a 3-part series entitled I Hate to Sell designed to help you grow your practice. The entire series is presented in 3 parts, with each section building upon information learned in previous sections. Part 1: Successful Networking lays the foundation for making contacts through networking. Part 2 introduces fundamental business development skills. Together, they prepare you to continue to Part 3: Honing Your Message – Clarifying Your You/Who. We strongly advise you to take these courses in the order presented, but it is not required.
2 Contact Hour Course
Why should someone do business with YOU? WHO do you want to attract to your practice?
How would you answer these 2 critical questions? This information-packed course was designed for therapists who understand business development is critical for practice survival. Participants will learn how to generate a company marketing message called a You/Who to attract the kind of business they want. A well-crafted You/Who answers the 2 critical questions above. We provide the essential information you need in order to customize your own marketing message.
Answering these questions will be the most important part of your business development efforts. If you are not able to clearly state your You/Who, the people you meet won’t recognize their opportunity and certainly will not know whom to send your way.
This interactive introductory level course is presented by The Flourishing Company, LLC, a professional development firm dedicated to changing the way you experience work. It provides essential tips and strategies to assist the clinic owner in taking your practice building efforts to the next level. It provides necessary skills and tips for you to craft and practice delivering a marketing message that will lead to increased referrals and business. The importance of the You/Who is to make it easy for your prospect to understand what you do, so they can easily refer business to you.
Topics include: Defining what a You/Who is and why it is important, learning how to personalize your own You/Who, and using the You/Who to increase business and solicit more effective referrals. Participants who faithfully practice the lessons will be able to speak comfortably and professionally about their practices in a way that will lead to increased business.
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .2 CEU, Introductory Level, Professional Issues: Administration & Management. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .2 CEU
NBCOT 2.5 PDU (course includes assessment component)
This course, Honing Your Message – Clarifying Your You/Who, is the final installment of a 3-part series entitled I Hate to Sell designed to help you grow your practice. The entire series is presented in 3 parts, with each section building upon information learned in previous sections. Part 1 lays the foundation for making contacts through networking, and Part 2 introduces fundamental business development skills. Together, they prepare you to continue to Part 3, Honing Your Message – Clarifying Your You/Who. We strongly advise you to take these courses in the order presented, but it is not required.
5 Contact Hour Course
Are things at work good enough but not great? Is your career managing you instead of the other way around? Have you lost your passion for what you do?
If you found yourself nodding your head as you read the questions above, you may have allowed your career to progress in ways you would never allow a project to progress — passively, haphazardly, ignoring the consequences as if you had no control.
This course will help you:
This Introductory, information-packed course is presented by The Flourishing Company, LLC, a professional development firm dedicated to changing the way you experience work.
This course offers proven strategies for clarifying personal job requirements and taking steps to achieve them. Students will learn a structure for evaluating and addressing their situations and tools for overcoming common hurdles.
Upon completion of this course, participants will be able to:
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .5 CEU, Introductory Level, Occupational Therapy Process: Intervention; Domain of OT: Areas of Occupation. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .5 CEU
NBCOT 6.25 PDU (course includes assessment component)
New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants
Teaching methods: Course content delivered in a text format with pictures, graphics, references and resources provided. You also have the opportunity for email interaction with the course instructor and fellow course participants. Throughout the course, you will be asked to complete several engaging assignments designed to help you deeply process the information presented. At the conclusion of the course, there is a Final Exam which requires a minimum passing score of 80%.
This Introductory, interactive course was designed for therapists who manage or aspire to manage others. Both new and experienced managers will learn key concepts and skills for supervising others. This course will cover:
This information-packed course is presented by The Flourishing Company, LLC, a professional development firm dedicated to changing the way you experience work. This course provides essential tips and strategies to assist therapists who manage others or to those who aspire to manage others. It provides necessary skills and tips for you to become a successful, respected manager. In short, you will learn practical solutions to embrace managing rather than fear it.
Topics include: Navigating the Management Compass™, Understanding Different Management Styles, Making Effective Requests, Acknowledging Staff Members’ Accomplishments, and Listening Openly. We will cover how to use all of these skills to run useful and effective meetings.
Participants will learn the fundamental building blocks of managing.
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .3 CEU, Introductory Level, Occupational Therapy Process: Intervention; Domain of OT: Areas of Occupation. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
Teaching methods: Course content is delivered in a text format with case examples, pictures and graphics, references, resources and web links provided. You will also have the opportunity for e-mail interaction with the course instructor and fellow course participants. Throughout the course, you will be asked to complete several engaging assignments designed to help you practice each skill introduced. At the conclusion of the course, there is a Final Exam that requires a minimum passing score of 80%.
This course is designed to introduce health care practitioners to the principles and application of Evidence-Based Practice (EBP).
This 3 contact hour course is the first in a series and will cover the basic techniques used to apply research evidence to everyday clinical decision making. These principles and skills will allow the student to apply current best practice evidence immediately and improve clinical decision making and clinical practice. The course will incorporate self-guided text lectures, demonstrations, practice assignments, and a final exam is to be completed at the conclusion of the course.
This course is designed for learners who are Beginners or are Advanced Beginners in using EBP principles.
Course Goal: To be able to critically analyze research literature to inform clinical decision making.
Upon completion of this course, participants will be able to
This course is AOTA approved for 0.3 CEUs
NBCOT 3.75 PDU
AOTA Classification Codes:
This program is offered for 0.3 CEU (Intermediate level, Related area).
This course is also approved by:
Thomas Cappaert, PhD, ATC, CSCS
Dr. Cappaert is currently a Visiting Lecturer at Indiana University-Purdue University Indianapolis. He received his PhD from the University of Toledo in Clinical Exercise Physiology and has taught at the graduate and undergraduate-level in the following topic areas: research methods/statistics, athletic training, exercise physiology, anatomy and physiology, exercise testing and wellness. He has clinical experience in athletic training, physical rehabilitation, cardiopulmonary rehabilitation and in fitness and wellness programming.
Dr. Cappaert serves on the Editorial board of the Journal of Athletic Training, the Athletic Training Education Journal, the Journal of College Science Teaching and is a manuscript reviewer for several other journals. He is a BOC Certified Athletic Trainer (ATC), Certified Strength and Conditional Specialist (CSCS) and an ACSM Certified Exercise Specialist.
Research interests include environmental cold injury, endurance training and lumbar spine injuries in athletes.
Author Disclosure
Thomas Cappaert, PhD, ATC, CSCS, Contracted Instructor/Writer, Dynamic Group (Dynamic Learning Online, Inc.)
Financial - Author for Evidence Based Practice, Part 1: The Basics, receives royalty payments.
Non-financial - No relevant non-financial relationship exists.
Teaching methods: This course will incorporate self-guided text lectures, demonstrations, and practice assignments. E-mail correspondence with the instructor is encouraged but not required. There is one final exam, with the expectation of an 80% score to receive credit for the course.
This course is designed to expand on the basic knowledge of the application of Evidence-Based Practice (EBP).
It is the second in a series and will cover the techniques used to critically appraise research evidence in the form of meta-analysis and systematic review articles. These principles and skills will allow the student to apply current best practice evidence immediately and improve clinical decision making and clinical practice.
Course Goal: To be able to critically analyze literature that examines evidence in the form of meta-analysis and systematic review to inform clinical decision making.
This course is AOTA approved for 0.2 CEUs
NBCOT 2.5 PDU
Financial - Author for Evidence Based Practice, Part 2: Critical Appraisal of Meta-Analysis and Systemic Review Papers, receives royalty payments.
Non-financial - No relevant non-financial relationship exists
This course is the third in a series and will cover the techniques used to critically appraise research evidence in the form of articles reporting
These principles and skills will allow the student to apply current best practice evidence immediately and improve clinical decision making and clinical practice.
Course Goal: To be able to critically analyze literature that examines interventions or treatment techniques to inform clinical decision making.
Financial - Author of Evidence Based Practice, Part 3: Critical Appraisal Techniques, receives royalty payments.
This Introductory, interactive course was intended for any individual interested in becoming more creative, if even to establish the illusion of such. More often than not, “the usual” becomes mundane and ceases to be effective. The information in this course will show you how to make simple, yet powerful changes, benefiting you and your clients, residents and/or patients.
We provide specific and detailed activity ideas you can start using immediately, and we describe in-house and community resources, publications and web sites to further enhance your program. Also provided are ways to expand and improve upon your current activities/programs to make them even better.
Participants in this course will gain the ability to think ‘outside the box’ in order to expand their creativity when preparing and implementing daily facility programs.
This course is approved by the:
Ms. Harder graduated from Illinois State University with a BS in Therapeutic Recreation in 1996, where she also studied Music Therapy.
As a Certified Therapeutic Recreation Specialist (CTRS), she has worked in a variety of settings, including Independent and Assisted Living, Long Term Care, Adult/Senior Day Care, and facilities for the Mentally Ill and Developmentally Disabled. She has held positions as an activity aide, social service aide, activity director, adult day care administrator and activity consultant.
Ms. Harder is actively involved in consulting and teaching both live and online continuing education seminars. She served as an instructor for a state required 36-hour Activity Director Course. She has presented a number of workshops for Activity Directors and Activity Assistants, provided in-services for a variety of long term care staff, and developed conference sessions on Music Therapy and Thinking Outside the Box.
Teaching methods include: This course is provided using text, pictures, activities and live web links. E-mail correspondence with the instructor is encouraged but not required. There is one final exam, with the expectation of an 80% score to receive credit for the course.
