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Communication Skills for Improving Resident Care and Staff Relationship-
#2006 Communication Skills for Improving Resident Care and Staff Relationship

DESCRIPTION

9 Contact Hours

Staff attitudes and communication techniques directly affect resident care and the living and working environment of the long-term care community.

This Introductory course offers the foundations of effective communication and attitudes required, as well as suggestions and strategies for all staff working with residents.

Availability: 365 days from registration, unless other agreement applies


COURSE GOAL

This interactive introductory level course is designed for all para and professional levels of staff who work in the Long Term Care setting. Participants will recognize the importance of effective communication skills and stellar attitudes in the delivery of health care services within this environment.

OBJECTIVES

Upon completion of this course, participants will be able to :

  • Be sensitive to one’s own attitudes while communicating with individuals in the Long Term Care setting
  • Develop existing skills, as well as learn new, more effective methods of communication
  • Explore ways to effectively deal with residents and staff who are from different ethnic backgrounds
  • Identify strategies to establish communication channels between caregivers and residents who are suffering with dementia, facing death and/or having difficulties in adjusting to the facility
  • Identify strategies to improve communication among staff members and families within the healthcare facility

ACCREDITATIONS

boc_aota

Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for .9 CEUs, Introductory Level, Domain of OT: Areas of Occupation, Performance Skills, Contexts. The assignment of AOTA CEU’s does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

This course is AOTA approved for .9 CEUs

NBCOT 11.25 PDU

State of Illinois Physical Therapy Continuing Education Sponsor License No: 216.000127

Dynamic Learning Online is approved by New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants

Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.

This course is also approved by the:

  • Florida Statewide Public Guardianship Office
  • Florida Board of Occupational Therapy for 9 Content Hours.

Author and Instructor

Richelle N. Cunninghis, EdM, OTR/L has over 30 years experience as an occupational therapist and activities consultant, practitioner, trainer, and developer of program materials for use with older populations. She was one of the original trainers selected by AOTA for the Role of Occupational Therapy with the Elderly (ROTE) program, and is a former adjunct assistant professor at Temple University’s School of Allied Health Sciences in Philadelphia.

Ms. Cunninghis has contributed to several occupational therapy texts, is the author of several publications, and has conducted seminars throughout the United States and Canada. She is currently the executive director of Geriatric Educational Consultants in Holmes Beach, Florida.

Teaching MethodS

Teaching methods include: Course content delivered in a text format, activities, supporting materials such as PowerPoint slides and pictures, as well as email to class and instructor. The Midterm and Final Exams must meet a passing score of 80%. Learner must also participate a minimum of 80% of the CE awarded hours in the course material to be eligible to print the certificate of completion.

Price:$256.00
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Essential Skills for Communication in Healthcare Environments-
#2007 Essential Skills for Communication in Healthcare Environments

DESCRIPTION

2 Contact Hours

Based on interpersonal communication research and conflict resolution theory, the course offers the foundations of effective communication techniques for staff who work in the healthcare environment. It is designed to promote quality care, effective working relationships, and a positive work environment for service providers in healthcare.

Target Audience: This interactive entry level course is designed for all professional levels of staff who work in a healthcare setting, as well as professional guardians, case managers, attorneys, and other responsible parties involved in meeting the needs of individuals in healthcare settings.

Availability: 365 days from registration, unless other agreement applies

COURSE GOAL

Participants will recognize the knowledge, skills, and attitudes which facilitate communication and resolve conflicts in the healthcare environment.

OBJECTIVES

Upon completion of this course, the Learner will be able to:

  • Define "communication" and discuss its importance in the healthcare setting.
  • Identify successful strategies to communicate with residents, including those who are cognitively, visually, and/or hearing impaired.
  • Describe ways in which communication takes place.
  • Demonstrate ability to observe and listen effectively while relating to how others perceive their behaviors.
  • List federal and state regulations associated with communication in the healthcare setting.
  • Explain how to use "Reflective Listening" skills to communicate effectively.

ACCREDITATIONS

boc_aota

Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for 0.2 CEUs, Introductory Level, Domain of OT: Areas of Occupation, Performance Skills, Contexts. The assignment of AOTA CEU’s does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

This course is AOTA approved for .2 CEU

NBCOT 2.5 PDU (course includes assessment component)

State of Illinois Physical Therapy Continuing Education Sponsor License No: 216.000127

Dynamic Learning Online is approved by New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants

Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.

This course is also approved by the:

  • Arkansas State Board of Physical Therapy
  • Center for Guardianship Certification
  • Florida Board of Occupational Therapy
  • Florida Statewide Public Guardianship Office
  • Texas Guardianship Certification Board

Author and Instructor

Orit Simhoni, PhD, OTR/L, GCG, NCG

A native New Yorker, Dr. Simhoni earned her BS in Occupational Therapy (OT) from New York University in 1974.  After living and working in Israel, she moved to Florida.  While working in the field of rehabilitation, she received her MS in Adult Education and Certificate in Gerontology from Florida International University.

While working as an OT assistant professor and fieldwork coordinator at Nova Southeastern University (NSU) in the (1995-2002), and research assistant to the Assistant to the President (2002-2003), Dr. Simhoni completed her studies in the NSU Conflict Analysis and Resolution doctoral program.  After completing her dissertation, “The Welfare of Elderly Florida Wards in ‘Nightmare Cases’: A Qualitative Inquiry,” she relocated to teach at Shenandoah University in Winchester, Virginia (2004-2006) and Howard University in Washington, D.C.

Currently in Silver Spring, Maryland, Dr. Simhoni is the Educational Specialist, Guardianship Division, for Dynamic Learning Online, Inc. and a consultant for Living Solutions, Inc.  She provides direct occupational therapy services to adult and geriatric patients in multiple settings, and is teaching part-time in the Towson University Occupational Therapy Program.  In September 2008, Dr. Simhoni was appointed to serve as a non-lawyer Guardian on the Washington, D.C. Probate Fiduciary Panel and continues to research guardianship practice issues.

Over the years, Dr. Simhoni has been recognized for her professional contributions in the field of occupational therapy and has published and presented her work in occupational therapy, fieldwork, and guardianship issues.  She also holds two U.S. patents.

 

Teaching Methods

This course contains content delivered in a text format with illustrations and pictures, assessments and activities, references and resources. A Final Exam is required with multiple attempts allowed to obtain a minimum passing grade of 80%. Learner must also participate a minimum of 80% of the CE awarded hours in the course material to be eligible to print the certificate of completion.

As a self-directed learner, you are encouraged to practice, seek out and read additional references regarding the subject matter to enhance the contents provided within this course.

Price:$57.00
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Essentials for Communication in the LTC Environment-
#2008 Essentials for Communication in the LTC Environment

DESCRIPTION

1 Contact Hour

Based on interpersonal communication research and conflict resolution theory, the course offers the foundations of effective communication techniques for staff who work in the long-term care environment. It is designed to promote quality care, effective working relationships, and a positive work environment for service providers in home health, nursing homes, skilled nursing facilities, assisted living facilities, and group homes.

Target Audience: This interactive entry level course is designed for all professional levels of staff who work in a Long Term Care setting, as well as professional guardians, case managers, attorneys, and other responsible parties involved in meeting the needs of individuals in long term care settings.

Availability: 365 days from registration, unless other agreement applies

COURSE GOAL

Participants will acquire the knowledge, skills, and attitudes which facilitate interpersonal communication and resolve conflicts with individuals and groups in the long term care environment.

OBJECTIVES

Upon completion of this course, the Learner will be able to:

  • Categorize and analyze their own communication styles.
  • Identify strategies to improve communication with families, visitors, guardians, and other parties within the long term care facility.
  • Recognize how to effectively communicate with co-workers and client representatives to assure patient needs are being met.
  • Describe effective communication patterns when working with both individuals and groups.
  • Compare and contrast assertive communication skills with passive and aggressive responses.

ACCREDITATIONS

boc_aota

Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for 0.1 CEU, Introductory Level, Domain of OT: Areas of Occupation, Performance Skills, Contexts. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

This course is AOTA approved for .1 CEU

NBCOT 1.25 PDU (course includes assessment component)

State of Illinois Physical Therapy Continuing Education Sponsor License No: 216.000127

Dynamic Learning Online is approved by New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants

Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.

This course is also approved by the:

  • Arkansas State Board of Physical Therapy
  • Center for Guardianship Certification
  • Florida Board of Occupational Therapy
  • Florida Statewide Public Guardianship Office
  • Texas Guardianship Certification Board

Author and Instructor

Orit Simhoni, PhD, OTR/L, GCG, NCG

A native New Yorker, Dr. Simhoni earned her BS in Occupational Therapy (OT) from New York University in 1974.  After living and working in Israel, she moved to Florida.  While working in the field of rehabilitation, she received her MS in Adult Education and Certificate in Gerontology from Florida International University.

While working as an OT assistant professor and fieldwork coordinator at Nova Southeastern University (NSU) in the (1995-2002), and research assistant to the Assistant to the President (2002-2003), Dr. Simhoni completed her studies in the NSU Conflict Analysis and Resolution doctoral program.  After completing her dissertation, “The Welfare of Elderly Florida Wards in ‘Nightmare Cases’: A Qualitative Inquiry,” she relocated to teach at Shenandoah University in Winchester, Virginia (2004-2006) and Howard University in Washington, D.C.

Currently in Silver Spring, Maryland, Dr. Simhoni is the Educational Specialist, Guardianship Division, for Dynamic Learning Online, Inc. and a consultant for Living Solutions, Inc.  She provides direct occupational therapy services to adult and geriatric patients in multiple settings, and is teaching part-time in the Towson University Occupational Therapy Program.  In September 2008, Dr. Simhoni was appointed to serve as a non-lawyer Guardian on the Washington, D.C. Probate Fiduciary Panel and continues to research guardianship practice issues.

Over the years, Dr. Simhoni has been recognized for her professional contributions in the field of occupational therapy and has published and presented her work in occupational therapy, fieldwork, and guardianship issues.  She also holds two U.S. patents.

 

Teaching Methods

This course contains content delivered in a text format with illustrations and pictures, assessments and activities, references and resources. A Final Exam is required with multiple attempts allowed to obtain a minimum passing grade of 80%. Learner must also participate a minimum of 80% of the CE awarded hours in the course material to be eligible to print the certificate of completion.

As a self-directed learner, you are encouraged to practice, seek out and read additional references regarding the subject matter to enhance the contents provided within this course.

Price:$28.50
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Essentials for End-of-Life-Guardianship, Guardians, Occupational Therapy, Mandatory Continuing Education, Certified Activity Professionals
#3016 Essentials for End-of-Life

DESCRIPTION

6 Contact Hours

End-of-Life (EOL) care is an essential arena of competence for all health care providers. As research in this area has grown over the years, professionals such as physicians, nurses, social workers and other allied health care professionals can gain competence and confidence in understanding and managing dying patients and their families. While many professional and research organizations have made significant progress in addressing this problem through the development of standards and principles of practice, including EOL educational content and curricula in licensing requirements, educational curricula and on-the-job training, there is still much you must do to stay current in EOL care.

In order to maintain and improve your competence and ability to provide quality of care, it is essential to stay up-to-date in this rapidly changing field. Today, we are faced with such EOL ethical decisions as advanced directives, living wills, do not resuscitate orders, medical powers of attorney, voluntary euthanasia—and all of these potential ethical decisions vary from state to state and culture to culture. Because of their sheer numbers, aging baby boomers already started to change EOL care, first for their parents and now starting for themselves.

Not only will this course introduce you to the Core Principles of End-of-Life Care, which have been endorsed by a substantial group of medical and professional organizations throughout the past two decades, but these principles also have relevance to all allied health providers. You will be provided with pertinent information and self-development exercises to better prepare you to practice according to these established principles but also to the latest research and knowledge about EOL care.

Availability: 365 days from registration, unless other agreement applies

COURSE GOAL

Learners will gain awareness, confidence and skill in coping with End-of-Life (EOL) issues that will serve them as they provide daily care for patients.

OBJECTIVES

Upon completion of this course, the Learner will be able to:

  • Define three basic communication skills that respect the patient’s medical and psychological condition and care in these basic skills.
  • Give four examples of how assessment and treatment goals for EOL care are established by the various professional roles and interdisciplinary team, including the patient and family members.
  • Describe the 5 steps in advance care planning and explain the pros and cons of advanced care directives.
  • Determine four personal strengths and areas for growth in working with a team; apply the basics of self-care and prevention of burn-out.
  • Explain the difference between hospice and palliative care, be able to discuss the difference and demonstrate effective work with the hospice team.'
  • Integrate the influence of one’s own cultural experience and the value of cross-cultural competence in EOL care.
  • Support the value of personal spiritual beliefs and the patient’s right to an independent spiritual exploration.

ACCREDITATIONS

boc_aota

Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for 0.6 CEU, Introductory to Intermediate Level, Occupational Therapy Process: Outcomes. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

This course is AOTA approved for .6 CEU

NBCOT 7.5 PDU (course includes assessment component)

State of Illinois Physical Therapy Continuing Education Sponsor License No: 216.000127

Dynamic Learning Online is approved by New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants

Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.

This program is Approved by the National Association of Social Workers (Approval #886644640-2431) for 6 Pain/Symptom Management continuing education hours.

This course is also approved by the:

  • Arkansas State Board of Physical Therapy
  • Center for Guardianship Certification
  • Florida Statewide Public Guardianship Office
  • Florida Board of Occupational Therapy
  • Oklahoma Physical Therapy Advisory Committee for 6 contact hours
  • Texas Guardianship Certification Board

Author and Instructor

Kathleen O. Beauchesne, PhD, MBA, MSW, LCSW-C

Dr. Beauchesne is a Visiting Research Fellow at the University of Pennsylvania, School of Social Policy, Social Impact of that Arts Project, and she is the president and CEO of the Center for Corporate Research on Veterans & Employment. During her first two years at the University, she conducted original research and wrote Gulf War Vets: The Richest of Resources, How American business can help the most educated, highest skilled military ever re-enter the civilian workforce, which advocates turning current research knowledge about veterans’ health, visible and invisible disabilities into actionable and integrated change management policies, practices and programs to support veterans in continued and productive employment.

Dr. Beauchesne has worked extensively with caregiving and end-of-life issues. Early in her career as director of the Faculty, Staff & Student Assistance Programs and the Office of Work/Life Programs, she was a member of the Last Acts, Robert Woods Johns Task Force. She has presented extensively on caregiving and end-of-life issues. She started the eldercare consultation service for employees at the Johns Hopkins Institutions, and developed award winning and leading-edge programs for caregivers including financial support programs for employees caring for ill or elderly family members, a ten-year caregivers support group (now led by a caregiver), and dependent care vouchers to assist with paying for day care for ill or elderly family members. She has responded to illness, suicide and death in the workplace both at Johns Hopkins and in her work as the director of the National Guard Psychological Health Program, a contract of the Ceridian Corporation, as a sensitive and supportive leader in crisis response, education, and program development for those who care for or have lost loved ones.

Teaching Methods

This course is provided using instructor lecture via web-based text, pictures, video’s, and web links. References and resources will be provided as well. A Final Exam is required with multiple attempts allowed to obtain a minimum passing grade of 80%. Learner must also participate a minimum of 80% of the CE awarded hours in the course material to be eligible to print the certificate of completion.

As a self-directed learner, you are encouraged to practice, seek out and read additional references regarding the subject matter to enhance the contents provided within this course.

Price:$171.00
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