2 Contact Hours
Based on interpersonal communication research and conflict resolution theory, the course offers the foundations of effective communication techniques for staff who work in the healthcare environment. It is designed to promote quality care, effective working relationships, and a positive work environment for service providers in healthcare.
Target Audience: This interactive entry level course is designed for all professional levels of staff who work in a healthcare setting, as well as professional guardians, case managers, attorneys, and other responsible parties involved in meeting the needs of individuals in healthcare settings.
NCG Core Competency topic & sub-topic areas covered in this course:
Availability: 120 days from registration, unless other agreement applies
Participants will recognize the knowledge, skills, and attitudes which facilitate communication and resolve conflicts in the healthcare environment.
Upon completion of this course, the Learner will be able to:
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for 0.2 CEUs, Introductory Level, Domain of OT: Areas of Occupation, Performance Skills, Contexts. The assignment of AOTA CEU’s does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .2 CEU
NBCOT 2.5 PDU (course includes assessment component)
State of Illinois Physical Therapy Continuing Education Sponsor License No: 216.000127
Dynamic Learning Online is approved by New York State Education Department, Office of the Professions as a sponsor of Continuing Education for Physical Therapists & Physical Therapy Assistants
Dynamic Learning Online is a Texas Board of Physical Therapy Examiners (TPTA) Accredited Provider. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.
This course is also approved by the:
This information is for the purpose of the recertificants reporting this required information to CGC and not intended to imply this course is currently approved by CGC.
Author and Instructor
Orit Simhoni, PhD, OTR/L, GCG, NCG
A native New Yorker, Dr. Simhoni earned her BS in Occupational Therapy (OT) from New York University in 1974. After living and working in Israel, she moved to Florida. While working in the field of rehabilitation, she received her MS in Adult Education and Certificate in Gerontology from Florida International University.
While working as an OT assistant professor and fieldwork coordinator at Nova Southeastern University (NSU) in the (1995-2002), and research assistant to the Assistant to the President (2002-2003), Dr. Simhoni completed her studies in the NSU Conflict Analysis and Resolution doctoral program. After completing her dissertation, “The Welfare of Elderly Florida Wards in ‘Nightmare Cases’: A Qualitative Inquiry,” she relocated to teach at Shenandoah University in Winchester, Virginia (2004-2006) and Howard University in Washington, D.C.
Currently in Silver Spring, Maryland, Dr. Simhoni is the Educational Specialist, Guardianship Division, for Dynamic Learning Online, Inc. and a consultant for Living Solutions, Inc. She provides direct occupational therapy services to adult and geriatric patients in multiple settings, and is teaching part-time in the Towson University Occupational Therapy Program. In September 2008, Dr. Simhoni was appointed to serve as a non-lawyer Guardian on the Washington, D.C. Probate Fiduciary Panel and continues to research guardianship practice issues.
Over the years, Dr. Simhoni has been recognized for her professional contributions in the field of occupational therapy and has published and presented her work in occupational therapy, fieldwork, and guardianship issues. She also holds two U.S. patents.
This course contains content delivered in a text format with illustrations and pictures, assessments and activities, references and resources. A Final Exam is required with multiple attempts allowed to obtain a minimum passing grade of 80%. Learner must also participate a minimum of 80% of the CE awarded hours in the course material to be eligible to print the certificate of completion.
As a self-directed learner, you are encouraged to practice, seek out and read additional references regarding the subject matter to enhance the contents provided within this course.
1 Contact Hour
Based on interpersonal communication research and conflict resolution theory, the course offers the foundations of effective communication techniques for staff who work in the long-term care environment. Designed to promote quality care for the clients we serve, it provides practical guidelines for working with clients’ representatives (i.e., families, ombudsmen, guardians, conservators, legal representatives, and representative payees); leading conferences; sharing information; and facilitating medical decision-making.
Target Audience: This interactive entry level course is designed for all professional levels of staff who work in a Long Term Care setting, as well as professional guardians, case managers, attorneys, and other responsible parties involved in meeting the needs of individuals in long term care settings.
Participants will acquire the knowledge, skills, and attitudes which facilitate interpersonal communication and resolve conflicts with individuals and groups in the long term care environment.
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for 0.1 CEU, Introductory Level, Domain of OT: Areas of Occupation, Performance Skills, Contexts. The assignment of AOTA CEU does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .1 CEU
NBCOT 1.25 PDU (course includes assessment component)
6 Contact Hours
End-of-Life (EOL) care is an essential arena of competence for all health care providers. As research in this area has grown over the years, professionals such as physicians, nurses, social workers and other allied health care professionals can gain competence and confidence in understanding and managing dying patients and their families. While many professional and research organizations have made significant progress in addressing this problem through the development of standards and principles of practice, including EOL educational content and curricula in licensing requirements, educational curricula and on-the-job training, there is still much you must do to stay current in EOL care.
In order to maintain and improve your competence and ability to provide quality of care, it is essential to stay up-to-date in this rapidly changing field. Today, we are faced with such EOL ethical decisions as advanced directives, living wills, do not resuscitate orders, medical powers of attorney, voluntary euthanasia—and all of these potential ethical decisions vary from state to state and culture to culture. Because of their sheer numbers, aging baby boomers already started to change EOL care, first for their parents and now starting for themselves.
Not only will this course introduce you to the Core Principles of End-of-Life Care, which have been endorsed by a substantial group of medical and professional organizations throughout the past two decades, but these principles also have relevance to all allied health providers. You will be provided with pertinent information and self-development exercises to better prepare you to practice according to these established principles but also to the latest research and knowledge about EOL care.
Learners will gain awareness, confidence and skill in coping with End-of-Life (EOL) issues that will serve them as they provide daily care for patients.
Dynamic Group is an approved provider of continuing education courses by the American Occupational Therapy Association (AOTA). This program is offered for 0.6 CEU, Introductory to Intermediate Level, Occupational Therapy Process: Outcomes. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
This course is AOTA approved for .6 CEU
NBCOT 7.5 PDU (course includes assessment component)
This program is Approved by the National Association of Social Workers (Approval #886644640-2431) for 6 Pain/Symptom Management continuing education hours.
Kathleen O. Beauchesne, PhD, MBA, MSW, LCSW-C
Dr. Beauchesne is a Visiting Research Fellow at the University of Pennsylvania, School of Social Policy, Social Impact of that Arts Project, and she is the president and CEO of the Center for Corporate Research on Veterans & Employment. During her first two years at the University, she conducted original research and wrote Gulf War Vets: The Richest of Resources, How American business can help the most educated, highest skilled military ever re-enter the civilian workforce, which advocates turning current research knowledge about veterans’ health, visible and invisible disabilities into actionable and integrated change management policies, practices and programs to support veterans in continued and productive employment.
Dr. Beauchesne has worked extensively with caregiving and end-of-life issues. Early in her career as director of the Faculty, Staff & Student Assistance Programs and the Office of Work/Life Programs, she was a member of the Last Acts, Robert Woods Johns Task Force. She has presented extensively on caregiving and end-of-life issues. She started the eldercare consultation service for employees at the Johns Hopkins Institutions, and developed award winning and leading-edge programs for caregivers including financial support programs for employees caring for ill or elderly family members, a ten-year caregivers support group (now led by a caregiver), and dependent care vouchers to assist with paying for day care for ill or elderly family members. She has responded to illness, suicide and death in the workplace both at Johns Hopkins and in her work as the director of the National Guard Psychological Health Program, a contract of the Ceridian Corporation, as a sensitive and supportive leader in crisis response, education, and program development for those who care for or have lost loved ones.
This course is provided using instructor lecture via web-based text, pictures, video’s, and web links. References and resources will be provided as well. A Final Exam is required with multiple attempts allowed to obtain a minimum passing grade of 80%. Learner must also participate a minimum of 80% of the CE awarded hours in the course material to be eligible to print the certificate of completion.